Posted by sakshigupta on September 21, 2007
However, I observed a different kind of trend with people who had more computer experience. They did not blame themselves completely and were doubtful if it was the systems’ fault or their lack of knowledge.
Just a few days back, I was reading an article by Suchman in which she says that, we consider computers to be complex, have a mind of their own and “internally opaque”. And I think this is what makes humans to react in such a way to computers. A novice, thinks computers to be complex and since he does not understand it , blames himselves for all the faults. While for a more experienced person, the computer is comparatively transparent, and thus he does not blame himself all at once. Though it does create a doubt in his mind, as he also does not understand it completely.